virginmedia. Maxatoria Posts: 17,980. My 93 year old father in law has an active email address ****@ntlworld. When you reset a VM email password that password now only allows you to access the relevant Webmail account. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. com offers email hosting services for all your email needs. com email address for years. gov. Please enter the email address you used when opening a Virgin Media account, or the username you created when registering for My Virgin Media. " The fact that you are the account holder for both broadband accounts does simplify matters somewhat. My ntlworld. Both my wife and I still send and receive emails using ntlworld email addresses. Working hard to help connect the nation, shop our offers and order online. Incoming and outgoing servers have changed to virgin and look correct. Step-1: Download and run the software in your operating system. imap. This help content & information General Help Center experience. Select required folder from the left side of the software panel. Sign in Email address Please enter your email Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. Virgin Media. This does not alter the underlying VM email address, just the way you sign into the My VM account for the email address concerned and to VM webmail. I've been in contact with VM customer services but. They’re all using the same. 4. I called Virgin Media today, they were unable to help as they said it wasn't a virgin media issue and put me through to Virgin Gadget Rescue who informed me the solution was to go into My Virgin Media, select Account Settings and generate a new App password, this then let me log into my 3rd party mail client on my. Try clicking the sign in button instead of pressing enter after you put your password in. All e-mail accounts send and receive e-mails properly. The hacker is currently changing passwords on old accounts and taking control of my identity. Browse Virgin Media Virgin Media Community. Some very wise words there Coenoby, and food for thought about a fresh start when migrating away from my @ntlworld. I keep - 5370597. I've noticed today that no ntlworld emails are coming through now on my mobile. 07-11-2022 14:55 - edited 07-11-2022 14:55. webmail. Have now resolved the problem. I have been using this email address for over 20 years but I can no longer log into my settings to change my password. com may be able to detect your account's mailbox settings automatically, but for other non-Microsoft accounts, you may need. Get the latest on customer exclusives and sort out admin with ease. Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. COM e-mail server settings - POP and SMTPFinally an update from Axel that might be meaningful. i just want to access my original ntlworld email account via outlook. Kind regards, Chris. I don't use webmail but my Ntlworld account is still set up and active on Thunderbird. Hi, I have an issue accessing my secondary email account ending virginmedia. Select required folder from the left side of the software panel. My dad cancelled his virgin account when he moved in with us 6 years ago but has continued to use his ntlworld email account on his ipad. Unfortunately, as others have mentioned, once you leave Virgin Media, any associated email accounts created on our service will be terminated after 90 days. page. I have Gmail too but I don't use it much. Please enter the email address you use to sign in to your My Virgin Media account. Logged on to Virgin Media and couldn't change my password as my email address was "not. Get the latest on customer exclusives and sort out admin with ease. Step 4: On the next screen, select IMAP. Anyway, since. not my email account password. It's absolutely free. Password Show. If it’s been longer than 90 days I would wait for a mod or. Thanks again for the reply. If you're looking to access your TV, broadband and phone account including your email, sign in here. Just updated my VM email log in details & now logging in via secondary email. com Your Name: Joe Bloggs Email Address: [email protected] User Name: joe. Incoming Server: pop. Then click on the " Account settings " tab and then the " Account details " tab. com email account no longer works and I cannot find any link to log back in. Choose Saving option like Email Application/File Format. I was using it at the time. Networking and WiFi. Sign in to My Virgin Media, go to My Profile and/or Manage Accounts depending on whether the account concerned is your primary account or an additional one. virginmedia. In the meantime, I would recommend that the account holder of the upgraded phones you're referring to make contact with the Virgin Mobile team on 0345 6000 789 (or 789 from a Virgin Mobile handset). Also, just to note. uk. Select Account settings. If the ntlworld email address is not being recognised when you try to log into the My Virgin Media account using it then it may indicate that it is an orphaned email account that is in the process of being deleted by Virgin Media. uk. Log onto incoming mail server (POP3): The operation timed out waiting for a response from the receiving (POP) server. Enter the Ntlworld. com)to create a new account for my wife, as you stated that all email addresses need their own VM account. Options. I can now only access the email address on an old iphone which ports the data information across to new iphones but beyond that I am stuck. Options. com email altogether (its getting a lot of spam an I dont use it for anything. com. If you have your Ntlworld email accounts set to use the old smtp. Select the account concerned and then click on Change to the right of password if a primary account or View/Change then change to the right of password for. Password Show. @ntlworld. @Timah No such announcement has been made by Virgin Media. FWIW do consider migrating your email needs over to a new email provider to. net email users. That will take you to the relevant "My Virgin Media" account for that email address. That will still take you to. com email address. SpeedI'm getting worried and daren't log out of Windows. I can log into webmail and can send and receive but can't connect from Outlook, iphone mail or any other remote devices. sign in using your ntlworld. Then I noticed the hacker was still there, all my emails were being forwarded to them. com. com. 2 weeks ago. com). Just updated my VM email log in details & now logging in via secondary email. Reply. The moderators will remove the. ntlworld. However it’s a good idea to set up an email redirection during that period, and clear your emails and folders out so you’re ready after the 90 days. Password Show. in Email Thursday; NTLworld Email BlockedAgain in Email Tuesday; My ntlworld email stopped synching on my mobile in June after vm outage. com email address. When someone sends mail to an ntlworld address, it goes to the ntlworld mailbox represented by the address. I wonder if this is the problem? please can you help me to secure my email. When i try and use my iPhone to access virgin mail, via web mail, it gives a pop up , do you wish to download appsuite. I just want the email address deleted. Gmail is email that's intuitive, efficient, and useful. Message says NTL World settings out of date, I dont have virgin account anymore therefore cannot change password, this is an email account I have used for many years from day one, accepted loss of emails after 90 days when no longer virgin customer but have continued to use this email address. Email us at consumer. So that part should now say something like " youremailaddy@ntlworld. in Email Thursday; NTLWORLD unavailable on Outlook in Email a week agoCheck your email from anywhere in the world. Contacted Virgin by phone and got it unblocked. Although it's not the only one. When I put in my password it tells me either the email address or password are wrong. Forum Member. Email Password reset and Data Protection in Email yesterday; Outlook & Cannot connect to IMAP email server in Email yesterday; NTL email still live - I cant access it or shut it down in Email Monday; email account locked in Email Monday; Can’t access ntlworld email account in Email SundayWhen you click on the purple "Change email address box" and it takes you back to the screen you started they are expecting you to click on the "Edit" to the right of your email address. Enter your full email address again in the "Username" field. Password Show. BT ID or Email address. I have changed the passwords and email addresses for most of accounts associated with this email but I can't access the email itself because the password has been changed and the forget password option doesn't work for ntlworld addresses. . However, VM continues to support the existing email accounts of VM broadband customers. What’s. It does mean that you have to use a non VM email address as the username to sign into ntlworld, blueyonder, virgin. That will take you to the relevant "My Virgin Media" account for that email address. virginmedia. But I have continued to use my ntlworld email account problem free. 30 am yesterday, when logging in its now asking for my password, once I've entered it, the message disappears but then doesn't actually log me in, it comes back asking me for my password again. Thanks for your first post on our community. I am trying to log into my email account via another route in case my mobile has been cloned. My virginmedia email transfered no problem. Step-2: Enter the Ntlworld Mail login details. Sign into the account. E mail Still not working in Email 13 minutes ago; email password in Email 45 minutes ago; NTL email still live - I cant access it or shut it down in Email 3 hours ago; 1 out of 5 emails not working in Email 4 hours ago; email account locked in Email 6 hours agoWe would like to show you a description here but the site won’t allow us. Let us know if this helps 🙂. When you reset a VM email password that password now only allows you to access the relevant Webmail account. com account. They got to me through my old ntlworld email address and basically changed all my passwords on Epic, Steam, Origin, Twitter, Facebook, Amazon, eBay, Blizzard, Instagram. If prompted, enter your password for the account and select Done. changing the password changes the account login password. I have a ntlworld primary email account, and a secondary email. by VirginMedia 18-01-2021 in Digital life. However I would prefer to set my own password rather than use the auto-generated. "I cannot log into the secondary email as a separate MVM account - it doesn't recognise the password. Hi, just setting up new phone and can't remember my ntlworld email password. As of Thursday I haven't been able to access my NTL email through Outlook. I have the same problem this morning. To recover your email address we need your account number, area reference and date of birth. but I was a customer of ntlworld and then virgin media for years and years and I’m not now. When I retired I decided to move away from the (non VM) email address I had used for social and business contacts for many years. Deleted ntlworld email account still live in Email 2 weeks ago; I need help with email settings in Email 2 weeks ago; Top. The default address was switched - independently of me - to an old virginmedia. Outlook and Outlook. BT ID or Email address. Networking and WiFi. I use Windows Mail to access my ntl emails but as only the most recent mails are saved there, from time to time do need to log into webmail to find historical mails. If you do want to let your client handle it you still really only need one outgoing SMTP entry no matter how many incoming you have. On the 19/6/23 my historical emails disappeared from my ntlworld. BT. For sometime now, VM have been. com email. com. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; Printer Friendly Page;. I recently reset my computer and the auto login to my ntlworld. uk and @virgin. Help > Create new Email address >. in Email Tuesday; NTLWORLD unavailable on Outlook in Email Monday; all my . i just want to access my original ntlworld email account via outlook. . We have now restored the ability to send and receive emails for all affected accounts. We couldn't reset your password. All the emails I have received and previously filed elsewhere have been duplicated into my inbox, along with new emails into my junk box (233 emails. net or virginmedia email accounts. comblueyonder. If one of the accounts was in someone-else's name it would not be possible to switch the Ntlworld address over. This should happen 90 days after you close the associated Virgin Media broadband account. She can’t remember the original password unfortunately and has never changed it so can’t simply reset it. Visit our email sign in page here and type in your email address. com Account from an Email Program using IMAP. emails coming in from others seem to be unaffected. My problem is that I cant log in to my virgin media using my wifes email (@ntlworld. changing the password changes the account login password. Enter the password to your ntlworld. @devin1 Mailbox password changes are not made via webmail they are made via the My Virgin Media account for the email address concerned . com. Click the Sync button in the Mail app, at the top of your message list, to force the app to sync. I have input my correct e-mail address and password, and can successfully acquire my e-mail messages when I log into my Virgin Media web e-mail account when using the same password. 1 ACCEPTED SOLUTION. . To set up your email account on macOS or Windows, first download and install the Postbox desktop email app. This does not change the underlying Ntlworld email address, only the way you sign into it via the My Virgin Media account or via VM webmail. Please try reloading the page” message, while others have found that Virgin’s email servers are neither able to send nor receive new messages (note: some people have been able to send emails via their SMTP server). 0 KudosCheck your service status; Basket ; My accountSign in. However, VM continues to support the existing email accounts of VM broadband customers. By going to the link that Petey286 provided you should be able to log into the email account. comCustomers. Networking and WiFi. Check server status. @virgin. Once you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. com, @ntlworld. Change the password to something you have never used before and leave it 20 minutes before trying to log into the email account to give time for the update to propagate round all the VM email servers. Sadly, if one of the email accounts you wish to delete is the Primary account username (the one you use to sign into your My Virgin Media account) then it cannot be deleted. While you are on that page, make sure you set up a Password Recovery Question. Having said that last night for some peculiar reason I had to change the incoming server settings on my wife's phone to have server "imap. By making your old Ntlworld address your main email account going forward you are effectively locking yourself into sticking with VM as your broadband provider in the future. com. My ntlworld email suddenly stopped working on my phone saying the password needed to be re entered. Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. I can’t log into Virgin Media, because it doesn’t recognise the email address. Blue Yonder Users: Open your 'Gourmet Society' email. Scroll down that page and you will see a place to edit the password. I have copied and pasted my new Virgin media PW into the incoming mail server password space but the. It just keeps asking me to enter username and password, then when I provide the correct info, it pops back up again. In the top right, click the gear icon, and select “Settings” from the dropdown menu. VM say they have made that change to improve the security of VM email accounts. Then tap on Account details. com. Solved: I've had an ntlworld. " Virgin. Access your bills, diagnose faults and manage your package. 3) Ideally I would delete the ntlworld. How to manage my email account | Virgin Media HelpTake us with you in four easy steps. I have tried adding it to outlook and it just shows a blank page. Forgotten your login details? Keep me signed in. Virgin Media has gone down for hundreds of customers Credit: PA. Browse Virgin Media Virgin Media Community. I'm sorry this is happening. The firm operates several email services including @virginmedia. Next, you need to change your. I went through the palaver of changing password etc and it came back with a completely different user name (e-mail address). I still have an active Virgin Media account and nothing has changed that I'm aware of, but a couple of days ago I started getting authentication errors when trying to access email ("Your email server rejected your login. Are you able to assist me in getting this account deleted and removed completely from your. It's been at least 15 years and I wonder what I might be missing in terms of old online friends maybe attempting contact. QuickStart, set up and connections. Sorry for the inconvenience this may cause you. Our current account is in my husbands name. The programme begins downloading NTLWorld emails to the specified location. That is in the format video-post-mossy-sharpEmail; Unable to sign into ntlworld account; Options. As I've read on here it seems to be a bit of an issue but I can't access one of my ntlworld accounts and I can't get past the reset password stage. Is there a way of getting a notification sound when an e mail arrives in the inbox. My wife is having trouble signing into her ntlworld email account, a message saying the email or password are incorrect, the. Finally, choose the destination path where you need to save downloaded data and click on Backup button. com alias emails associated with my main account, one in particular isn't used often and Ive forgotten the - 5372934. com. 2. com or blueyonder" etc. I will send you a PM so that we can look into this further and see if we can get this resolved. Virgin Media has crashed this morning, leaving users across the UK unable to access their emails. Any advice welcome. maybe 2015 I’ve switched providers. Forgotten your login details? Keep me signed in. Forward emails to Gmail. Having read a few posts. com :Y54kpX5g: curl -v smtps://smtp. BT. Stupidly, our old Ntlworld account which is somewhat inactive had. co. com" but try both options. To access your. This is proving to be impossible - I can't even received my ntlworld emails on outlook. I have forgotten my password for NTL World email account. The problems appear to have started shortly before 6pm last night, according to. net, or @blueyonder. Options. 0 Kudos. That will take you to the relevant "My Virgin Media" account for that email address. If prompted, enter your password for the account and select Done. . ntlworld email/password, i need to log back out and lock in with the xxx. Virgin Media; My Virgin Media; Shop;. JaneG1. Joining in Options. To access the email account using IMAP via an email app such as Outlook you now also have to generate a "Mail app" password to use instead or your webmail password. com login using a third party (Yahoo username (email address)). " Enter. in Email yesterday; No Access to NTLWORLD. Sign into the account. In the “Check mail from other accounts” section, click “Add a mail account”. @blueyonder. So i need someone to migrate just the email account to my new account. Packages. com account has suddenly stopped working. The server port should be 993. Sign in Not. I would be more than happy to look into this for you. Log onto incoming mail server (IMAP): The connection to the server failed. . Networking and WiFi. That result adds further evidence to suggest that the Ntlworld email address is indeed in the process of being closed down as it should be 90 days after the host VM broadband account is closed. In that case when you sign into your webmail account you have to enter that non VM email address (rather than your VM email address) as the username. I can see Ceonoby has already been helping you with this, but you're still trying to figure out what is. I'm still using the the old NTL e-mail address and I tried to log in this morning and it did not recognise my details. QuickStart, set up and connections. The only way it would go to the Outlook. I need access to the @ntlworld email as it is associated with a lot of other accounts but if I lose access to the @ntlworld email I will lose access to a lot of other accounts. ntlworld. I am receiving Ntlworld email (IMAP) on my desktop in Thunderbird but not in either of my two android devices (O2, Gmail app, IMAP) since August 4th 2023. in Email Friday; Can't logon to Virginmedia mail from any remote client devices in Email a week ago; Blueyonder email account hacked and needs to be deleted in Email. The account holder needs to contact Virgin Media to request that your email account's password be reset. Now I'm not receiving emails. CoenobyOptions. Please look out for the PM. It's absolutely free. Select Allow in the pop-up. Hope someone can help, and I'm on the Vodafone network. Please enter your email. So effectively my emails have gone out into a black hole. I get asked for my Virgin account number, area. Enter your ntlworld email address in the box provided ( firstname. The domain name @email. ntlworld messages are. Your info is private and. Mark as New;. That will take you through the steps to chnage your sign in / username to a non VM email account. I have the same problem this morning. Sign into the account here:. 9. I changed my password again, removed the mail forwarding, blocked the email address that everything was being forwarded to. This will be the address that VM will send the Verification code to reset your Ntlworld account. Select Continue with Apple. . Now you need to sign into the MY Virgin Media Account for that secondary email address. Help > Create new Email address >. You can do that by signing into the "My Virgin Media" account for that email address: Sign into the "My Virgin Media" account for that email address from this link. To do that sign into the My Virgin Media account that you used to change the password. ntlworld. com in Email Friday; Transfer email address in Email Thursday; Email, passwords, accounts, and non-virgin email addresses in Email Thursday; Deleted ntlworld email account still live in Email Thursdayntlworld email Webspace, E-Mail & Browsing Issues. Tuning in Options. That takes you to a new page where you get the option to delete that email account. " Select "See all settings," "Accounts and Import" and then "Add a mail account. com mailbox, which would also require you had an address ending in. This can and does affect all the domains listed above. ntlworld. 993. VM say they have made that change to improve the security of VM email accounts. 19 June 2019. We would like to show you a description here but the site won’t allow us. Select the one you need to delete and click on “View/change” on the right hand side. To logout of your Gmail account on other devices on your iPhone, you need to open the Gmail app. " - using pop3. com domain will not allow me to log-in this evening. Then click on the " Account settings " tab and then the " Account details " tab. It just says 'couldn't logon to imap server. I can’t get into my ntlworld account. During the past 4/5 days, we have been receiving emails (including the usual one regarding hacking your pc, we've watched you enjoy adult sites, we have your email and password etc), and also texts, where 'hacker' has been trying to reset passwords etc from various sites & apps. Speed"I have two Virgin Media accounts for two separate properties - one for my own home, and the other for a rental property" "My new home has its Virgin account under a rarely used @gmail. The problems you have are entirely due to virgin media service end, dont mess with your log on or password . I will try again! Is there anyone who can help. @blueyonder. com -u username:password. A steady stream of over 800 reports were submitted to the website Downdetector since 08:00 BST Tuesday. com account. I have been able to log into my Virginmedia account and change my password, but the hacker still. ntlworld. com email not recognised and can't log in (or reset password) in Email 13 hours ago; Old ntlworld email addresses, unable to add secondary email account to any new device in Email yesterday; Locked ntlworld. If it happens to be a secondary account then warnings about the TV control and connect apps are not relevant as only the primary email account can access such apps. com My ntlworld. Follow the on screen command. Go to Account settings, then Account details, b. I am sorry to hear about the issues you are having with the email account. For fraudulent e-mails, forward to phishing@virginmedia. com. co. I spent the morning trying to set up an older relative's new iPad.